FREQUENTLY ASKED QUESTIONS

Here you can find frequently asked questions about keara CANDLES, our products, ingredients, and raw materials. If your question is not answered or not satisfactorily addressed, don’t hesitate to reach out.

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What raw materials are used in a keara candle?

All of our candles are made from a blend of natural rapeseed wax (sustainably grown and produced in Europe) and coconut wax. They contain a mix of natural essential oils and high-quality fragrance oils. Our candles are free from paraffins, parabens, and phthalates.

The wick is made from pure cotton, woven with a twisted paper thread. No chemicals are used, and our wick is neither bleached nor treated with substances like chlorine.

Are our candles vegan products?

Yes! For our candles, we use natural rapeseed and coconut wax as well as 100% natural essential oils and sustainable, high-quality fragrance oils.

Where are our products made?

All of our products are currently handcrafted in Spain. This includes our individually handmade ceramic jars and our hand-poured candles. We plan to collaborate with ceramic artists in other European countries in the future.

How long will my candle burn?

Our candles and refills have a burn time of approximately 50 hours. Be sure to follow our candle care tips to ensure the maximum burn time.

What size are keara ceramic jars?

All our keara jars and cups are handmade individually and without molds, so sizes may vary slightly:

  • Standard candle jar: 8 cm width x 8 cm height
  • Match jar: 4.5 cm width x 4.5 cm height
How can I get safety and allergy information?

Write to us, and we will send you the CLP and safety information. We only use high-quality raw materials to ensure you can enjoy our candles worry-free.

What happens if I light my candle outside of the keara ceramic jar?

Please do not do this! Lighting the candle outside of the intended container poses a significant fire risk. Our candles are specifically designed to be safely used in our ceramic jars. Without these properties, the candle could become unstable, leak, or ignite the surface it’s on. Always use our refills as intended to ensure safety.

How should I care for my candle to maximize its burn time?

To maximize the burn time of your candle, trim the wick to about 5 mm before each lighting. A shorter wick prevents a large, smoky flame and ensures an even burn. Allow the candle to burn long enough on the first lighting so that the entire top layer of wax melts, to avoid tunneling. Keep the candle away from drafts, as they cause uneven burning.

Candle safety guidelines

  • Always place the candle on a stable, heat-resistant surface.
  • Never leave a burning candle unattended.
  • Keep it away from flammable materials, children, and pets.
  • Maintain a distance of at least 10 cm between burning candles to prevent heat buildup.
  • Extinguish the candle when less than 1 cm of wax remains to prevent overheating of the container.